Create & customize.
Generate limitless testing scenarios, personalized by difficulty, language, and channel.
Raise the bar on every customer interaction
AI-powered trainings ensure every skill gap is closed and every agent performs at their best. Every time.
Loved by quality-obsessed teams
Why CX teams choose Solidroad
Accelerated ramp
Reduce onboarding time from weeks to days.
Engaging scenarios
Make skills stick with interactive AI role-plays.
Zero hassle setup
Deploy trainings fast so results start on day one.
Everboarding
Sustain high performance through ongoing learning.
Train agents for anything with powerful customer simulations
Simulate & score.
AI instantly grades reps and provides tailored feedback.
Coach & improve.
Reporting reveals skill gaps and maps clear paths to mastery.
Elevate support quality
with AI-powered training
AI-powered simulations pinpoint opportunities, coach in real time, and deliver quality improvements you can measure.
Train for the real world
Build personas that look, act, and sound like your real customers.
Surface the complete workflow
Go beyond conversations. Train on the processes and steps reps handle daily.
Instant feedback
See immediate feedback and coaching after a simulation.
Create flexible scorecards
AI-powered grading puts power in your hands.
Trusted by leading teams
From scaling startups to global brands — see what they’re saying about Solidroad.
"We now have accurate visibility into quality across our teams. When we find gaps, we can verify they're fixed before they affect more customers."
Denessy RoderoManager - Business Transformation
"We now know agents meet our quality bar before they ever touch a customer. That's the difference."
Marissa TaylorManager Product Support